VinoveCommerce Support

VinoveCommerce Pricing

• How much does VinoveCommerce charge?
• What if I decide to cancel midway?
• Are there provisions for midway expansion/switching to alternate plans?

Setting up my site

• What is the next step after purchasing a plan?
• How long does the setup take?
• Can VinoveCommerce be integrated into my existing website?
• Can I transfer all my data from an existing store or spreadsheet into my VinoveCommerce Store?
• Can VinoveCommerce be used as a standalone package?

Website Design

• Do I get logo creation, buttons and allied design services from VinoveCommerce?
• Do I have to be familiar with XHTML?
• Can I not design my own website?

Hosting and e-mail

• Can I upgrade my email and storage capacity?
• What about accessibility options?
• What information do you provide on data centers?
• Are hosting and e-mail included in the price plan?

Merchant Accounts and Order processing?

• Does a foreign bank account pose any problems?
• What the accepted modes of payment?
• Do you support online payment processing?

Worldwide Support

• Does VinoveCommerce cater to international clients outside the United States?

Business Promotion

• What will VinoveCommerce do to get my website high search engine rankings?
• Does VinoveCommerce have any Affiliate programs?
• What help will I get from VinoveCommerce to sell my products?

Answers

1. Please refer to our pricing plans page for detailed information.

   You are free to do that. You will not be charged the remainder of the plan fee.

   Yes absolutely. You are free to upgrade/switch to any plan of your choice whenever you want to.

2. The next step is to let our experts proceed with the development of your website. You will be informed of all progress periodically.

   The setup usually takes 48-72 hours.

   Yes it can. You can simply change the link to your existing shopping cart, if any, to the new VinoveCommerce shopping cart. This is effective even for different domain names of your existing and new shopping carts. Another way is to copy the HTML code of your website's design onto the header and footer files of your new store. This way it will carry your design attributes while it carries our functionalities.

   Yes. VinoveCommerce provides easy transfer of all your existing data into your VinoveCommerce store.

3. Yes. We offer a comprehensive design package that includes all common features besides offering customization.

   No. We'll take care of that.

   Yes of course. You will only need to integrate VinoveCommerce's e-commerce solutions package into your existing website.

4. Yes you can. You will be charged a fee for the same as per our pricing plans.

   You can access your VinoveCommerce store from anywhere in the world provided you have access to an Internet connection.

   Hosting is included in the pricing plan but e-mail is not.

5. Not at all. We will integrate all international bank accounts into our system for a nominal fee.

   Google Checkout, 2Checkout, credit cards, Paypal, authorize.net

   Yes we do. It is our preferred mode of transactions.

6. You may be situated anywhere in the world. All you need is a valid credit card and Internet connection.

7. Our experts optimize every solution package for good search engine rankings by using proven search engine optimization techniques. We ensure the use of proper keywords and their strategic placements for optimal results. Event the meta-data of your static web pages is keyword optimized for desired results.

   Yes, VinoveCommerce is contemplating Affiliate programs in the near future.